Privacy Policy

At Condless-Ecommerce ("we", "us", "our", "the Agency"), we are committed to protecting the privacy and security of our clients, partners, and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you interact with us — whether through our website, email communication, or direct contact with our team, including Loren Amdur and other representatives.

1. Information We Collect

We may collect the following categories of personal data:

• Identity Data: Full name, business name, job title, and company information (e.g., when you request a consultation or sign an agreement).
• Contact Data: Email address, phone number (including +97236532407), and physical address (e.g., 41 La Guardia St., Tel Aviv).
• Business & Transactional Data: Information related to your e-commerce store, sales data, customer analytics, and platform credentials (only collected with explicit consent and for service delivery).
• Technical Data: IP address, browser type, device information, and usage patterns via cookies or analytics tools when you visit our site.
• Communication Data: Records of your inquiries, emails, project briefs, and any information you share with our team.

2. How We Use Your Information

We use your personal data for legitimate business purposes, including:

• Providing e-commerce development, performance marketing, CRO, and global expansion services.
• Responding to your inquiries, scheduling consultations with Loren Amdur or other team members.
• Managing client accounts, project delivery, and ongoing support.
• Improving our website, services, and client communication.
• Sending occasional updates about industry insights, new services, or events (you may opt out at any time).
• Complying with legal obligations and protecting our rights.

3. Legal Basis for Processing (Israeli & International Law)

We process your personal data based on one or more of the following legal grounds: your explicit consent, performance of a contract (e.g., service agreements), compliance with a legal obligation, or our legitimate interests in operating an e-commerce agency and delivering high-quality services.

4. Sharing Your Information

We do not sell your personal data. However, we may share information with:

• Service Providers: IT hosting, CRM, analytics platforms, email marketing tools, and project management software.
• Professional Advisors: Legal counsel, accountants, and compliance consultants.
• Regulatory & Law Enforcement: If required by Israeli law, court order, or to protect our rights, property, or safety.
• Third-Party Platforms (with your consent): When integrating with your e-commerce stack (e.g., Shopify, payment gateways, fulfillment partners) — only as necessary to deliver services.

All third parties are contractually obligated to respect the security of your personal data and process it only on our instructions.

5. Data Security & Retention

We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Your information is retained only as long as necessary to fulfill the purposes described in this policy or as required by applicable Israeli regulations (e.g., tax records — typically up to 7 years).

6. Your Data Protection Rights

Depending on your jurisdiction (including under the Israeli Privacy Protection Law, 5741-1981, and the EU GDPR where applicable), you may have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data ("right to be forgotten") under certain circumstances.
• Object to or restrict processing activities.
• Data portability (receive a copy of your data in a structured format).
• Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, please contact our Data Protection Officer using the details in section 8.

7. Cookies & Tracking Technologies

Our website uses essential cookies to ensure proper functionality and security. We may also use analytical cookies (e.g., Google Analytics) to improve user experience and understand traffic patterns. You can manage cookie preferences through your browser settings. For more details, please contact us.

8. International Data Transfers

As an agency serving global clients, your information may be transferred to and processed in countries outside of Israel (e.g., if we use servers or tools based in the EU or US). We ensure appropriate safeguards, such as Standard Contractual Clauses or equivalent protections, are in place to maintain data security and your rights.

9. Third-Party Links

Our website may contain links to external sites (e.g., client case studies, partner tools). This Privacy Policy does not apply to those third-party websites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are strictly for businesses and adults (18+). We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such data, please contact us immediately for removal.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The latest version will always be posted on this page with the "last updated" date. We encourage you to review it periodically.

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By using our website, engaging with Condless-Ecommerce, or contacting Loren Amdur, you acknowledge that you have read and understood this Privacy Policy.

If you have any concerns, questions, or requests regarding your privacy or personal data, please do not hesitate to contact Loren Amdur directly at +972 3-653-2407 or via email at loren@condless.com. We are committed to resolving any privacy issues promptly and transparently.